Question 1

What is RSTM Immigration?

Accepted Answer

RSTM Immigration is a team of Regulated Canadian Immigration Consultants (RCIC) providing expert guidance on all aspects of Canadian immigration, including work permits, study permits, Express Entry, business immigration, and more.

Question 2

Are your consultants licensed?

Accepted Answer

Yes, all our consultants are Regulated Canadian Immigration Consultants (RCIC) registered with the College of Immigration and Citizenship Consultants (CICC). Robert Makkar (CICC # R508785) leads our team. You can verify credentials at college-ic.ca.

Question 3

What services do you offer?

Accepted Answer

We offer comprehensive immigration services including initial legal assessments, Express Entry strategy sessions, final application reviews, study permit guidance, work permit applications, business immigration, and ongoing case management.

Question 4

How long does a consultation take?

Accepted Answer

Consultation lengths vary: Initial Legal Assessment (60 min), Express Entry Strategy (45 min), Final Application Review (90 min), Study in Canada (30 min). You can choose the service that best fits your needs.

Question 5

How much does a consultation cost?

Accepted Answer

Our consultation fees are: Initial Legal Assessment ($60), Express Entry Strategy ($45), Final Application Review ($250), and Study in Canada ($30). All fees are plus applicable taxes.

Question 6

Do you offer refunds?

Accepted Answer

All consultation fees are non-refundable unless otherwise agreed in writing. However, you can reschedule your consultation up to 24 hours in advance at no additional cost.

Question 7

How do I book a consultation?

Accepted Answer

You can book a consultation directly on our website by visiting the 'Book a Consultation' page. Select your service type, choose your preferred date and time, provide your details, and proceed with payment.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express) through our secure Stripe payment gateway. Your payment information is encrypted and secure.

Question 9

How will I receive my consultation?

Accepted Answer

Consultations are conducted via Google Meet video call. You'll receive a meeting link via email and SMS 24 hours and 1 hour before your appointment.

Question 10

Can I reschedule my consultation?

Accepted Answer

Yes, you can reschedule your consultation up to 24 hours in advance. Rescheduling requests made less than 24 hours before the appointment may not be accommodated.

Question 11

What documents should I prepare for my consultation?

Accepted Answer

Please prepare documents relevant to your situation such as passport, educational credentials, work experience letters, and any previous immigration applications. Our consultants will provide specific guidance based on your program.

Question 12

Do you handle the entire application process?

Accepted Answer

Yes, after the initial assessment, we can manage your complete application process including document preparation, submission, and communication with immigration authorities on your behalf.

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